August 12, 2025 7:30pm — Developing Story
Many Globe Telecom subscribers in the Philippines are reporting sudden internet connection issues today. Affected users say their phones only show an EDGE signal instead of 4G or 5G, and mobile data is too slow or not working at all.
So far, Globe has not released an official statement on the outage. Reports from users suggest that some Globe customers still have normal internet access, which may mean this is a localized or partial service disruption.
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| An image of sad globe telecom users because they suddenly can't access the internet |
What We Know So Far
- Issue started 7:30pm.
- Affected users see only EDGE signal instead of LTE or 5G.
- Internet connection is either very slow or completely unavailable.
- No confirmed cause from Globe Telecom yet.
- Some users report normal service, suggesting not a total nationwide outage.
- Downdetector shows a significant spike in outage reports.
- GOMO users are affected too!
Update:
- 9:15pm Some users reported getting back their internet connection
- 9:50pm Some users reported losing signal again
- 11:30pm Still no official updates from Globe and Gomo
- Aug 13 10am Many areas already have their connection back. Some still has no access.
- Aug 13 9:20pm Many areas across the country still has no connection
Stay Updated
This is a developing story. We will update this page as soon as Globe releases an official statement or more information becomes available.
If you’re affected, you can also check:
- Globe Telecom Facebook Page
- Downdetector – Globe